Gamble Responsibly (18+)
We're committed to providing a safe and responsible gambling environment
Responsible Gambling Guidelines
Set Your Limits
- Decide how much money you can afford to lose before you start
- Never gamble with money you need for essential expenses
- Set time limits for gambling activities
- Stick to your limits - don't chase losses
- Use our account limit tools to enforce your decisions
Take Regular Breaks
- Don't gamble when you're tired, stressed, or emotional
- Take frequent breaks during gambling sessions
- Never gamble as a way to escape problems
- Balance gambling with other activities you enjoy
- Consider using our cooling-off periods
Protect Your Family
- Keep gambling activities away from children
- Don't use family savings for gambling
- Be honest with family about your gambling
- Seek help if gambling affects relationships
- Use parental controls on shared devices
Keep It Balanced
- Gambling should be entertainment, not an investment
- Understand that losses are part of gambling
- Don't try to win back money you've lost
- Celebrate wins but don't expect them to continue
- Maintain other interests and social activities
Warning Signs of Problem Gambling
If you recognize any of these signs, it may be time to seek help
Financial Signs
- Gambling with money needed for bills or essentials
- Borrowing money to gamble
- Hiding gambling expenses from family or friends
- Constantly thinking about your next bet
- Selling possessions to fund gambling
Emotional Signs
- Feeling anxious or depressed when not gambling
- Gambling to escape problems or negative feelings
- Becoming irritable when unable to gamble
- Feeling guilty or ashamed about gambling
- Lying about gambling activities or losses
Behavioral Signs
- Spending increasing amounts of time gambling
- Neglecting work, family, or social commitments
- Chasing losses with bigger bets
- Unable to stop when planned
- Gambling in secret or lying about activities
Physical Signs
- Loss of sleep due to gambling thoughts
- Changes in appetite
- Increased stress-related health problems
- Neglecting personal hygiene or health
- Physical symptoms of anxiety or depression
Self-Exclusion and Account Controls
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. These limits help you stay within your budget and can only be increased after a cooling-off period.
Spend Limits
Set limits on how much you can spend on lottery entries over specific time periods. These limits cannot be increased immediately and require a waiting period.
Time-Out Periods
Take a short break from gambling by setting a time-out period. You can choose periods from 24 hours up to 30 days. During this time, your account will be temporarily suspended.
Self-Exclusion
Permanently close your account if you need a complete break from gambling. This is irreversible and you will not be able to open a new account for a minimum period.
National Self-Exclusion
For comprehensive protection, consider registering with national self-exclusion services that work across multiple gambling operators in Australia. Contact for more information about these services.
Support Resources
Gambling Help Online
Free, confidential online counselling and support available 24/7. Chat with a counsellor or access self-help resources.
Lifeline Australia
24-hour crisis support and suicide prevention service. If you're in immediate danger, call 000.
Beyondblue
Support for anxiety, depression and mental health issues that may be related to or caused by gambling problems.
Relationships Australia
Support for relationship and family issues that may be affected by gambling problems. Counselling and mediation services available.
Financial Counselling
Free financial counselling services to help with debt problems and financial issues caused by gambling.
State-Based Services
Each state and territory has specific gambling help services. Contact your local service for region-specific support and programs.
18+ Only - No Exceptions
This service is strictly for adults aged 18 years and over. We take age verification seriously and employ multiple methods to ensure minors cannot access our services:
- Mandatory age verification before account access
- Identity document verification for all prize claims
- Regular monitoring for suspicious account activity
- Cooperation with authorities on underage gambling prevention